Futures Health

Case Study

Supporting Backlog Tickets

for a Caboodle Development Team - MFT

Futures provided an additional EPIC Cogito Consultant to tackle a specific list of high priority items provided by the MFT Cogito leadership. This consultant liaised with Analysts and the substantive Cogito team to provide solutions to resolve the backlog tickets, provide proof of testing and use MFT documentation and git processes for implementation in the Production environment.

Developer working on a helpdesk

The Requirements

Futures provided an additional EPIC Cogito Consultant to tackle a specific list of high priority items provided by the MFT Cogito leadership. This consult- ant liaised with Analysts and the substantive Cogito team to provide solutions to resolve the backlog tickets, provide proof of testing and use MFT documentation and git processes for implementation in the Production environment.

The requirements

With an ever-changing landscape of reporting require- ments, from national level to internal backlogs, requests for development tend to inflate. These requests are typically triaged and given a priority, but due to require- ments for certifications and a niche skillset, they require a specific set of trained individuals. MFT required additional support to help tackle some of the higher-priority ticket items within a reasonable timeframe.

Outcomes delivered

Enhanced current Clarity-based Caboodle tables

with additional columns

Re-worked custom Stored Procedures

for Caboodle DMCs to increase runtime efficiency

Developed new Clarity DMCs

to provide additional Columns for downstream Caboodle Development

Created a solution

for providing Indices of Multiple Deprivation through the environments in InfoXand DimX Tables

Supported development

with custom stored proce- dures for non-EPIC DMC solutions

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Conclusion

Futures successfully supported MFT in addressing their high-priority backlog of development tickets by providing a skilled EPIC Cogito Consultant. Through close collaboration with the MFT Cogito team and adherence to established processes, the Consultant delivered efficient, high-quality solutions across multiple areas of the Caboodle development environment.

The engagement not only improved performance and functionality in key reporting components but also enabled the MFT team to better meet evolving reporting demands.

This targeted support has strengthened MFT’s ability to maintain timely, data-driven insights that ultimately enhance patient care and operational decision-making.

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0113 205 0120

info@futures.co.uk

19 New Street, Leeds, LS18 4BH

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0113 205 0120

info@futures.co.uk

19 New Street, Leeds, LS18 4BH

Accepted file types: doc, docx, pdf, Max. file size: 1 MB.