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£30000 - £34000 per annum
Birmingham
BRI-14722112021-BRH
Posted on November 22, 2021
Expires on January 17, 2022

About the role


Manufacturing Futures are looking to appoint Service Engineers (installation, service and repair) within an industrial setting. Our client are growing and want to add talented people to the team.

Purpose:
Servicing, maintaining & Installations of industrial sectional doors, fast action doors, Roller Shutter doors, gates, Barriers & Auto Doors.

Servicing/maintaining/Installation/engineer/shutters/doors

Responsibility:
Understand customer specific SLAs and KPIs and support service delivery to ensure compliance
Contribute to the P&L performance through cost control and commercial innovation
Effective use of PPM contracts to improve labour efficiencies
Effectively supply products, service, installation, maintenance & Site attendance in accordance with client requirements

Servicing/maintaining/Installation/engineer/shutters/doors

Management of the contract to final conclusion with the emphasis on client satisfaction
Liaise with clients on site observing all company external disciplines including health & safety & Safety compliance
Total responsibility for carrying out the effective administration & Paperwork both external & Internal
Experience in recommending extra work to be carried out on site

Servicing/maintaining/Installation/engineer/shutters/doors

Ensure system is updated on completion of jobs
Ensure photos are taken & Sent if/ when required
Assisting Manager in the transforming and growing of the business
Collaborate with both internal and external teams

Servicing/maintaining/Installation/engineer/shutters/doors

Develop strong relationships with Customer stakeholders
Communicate customer feedback to the Management Team to drive service delivery improvements

Skills & experience:
Computer literate and competent in MS Word & Excel
Excellent communication skills
Ability to work collaboratively and show leadership in a fast-changing flexible environment
Ability to work under own initiative and to prioritise activities and tasks effectively
Ability to deliver high quality customer service

Servicing/maintaining/Installation/engineer/shutters/doors

Very competitive salary DOE on offer, 22 days holiday, Health care scheme, Pension Scheme

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