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£21000 - £22000 per annum
Posted on October 28, 2021
Expires on December 23, 2021

About the role

Manufacturing Futures are looking to appoint a Quality Assurance Facilitator for a leading Manufacturer in Doncaster

This is a full time permanent position working Mon to Fri 8am – 4.30pm

Job Purpose
To own and manage the product complaints system and provide administrative support to the quality assurance department.

Customer service/complaints/quality/documenting/reporting/communication

Key Accountabilities:
Customer complaints.
To provide a primary point of contact for the sales team.
Manage the complaints database responsible for the documenting, investigation, reporting and communication of complaints.
Work with the wider QA team to inspect & test returned items
Generate technical reports
Work with the QA team to investigate and root cause product quality issues (8D etc)
Generate weekly complaint reviews for management

Customer service/complaints/quality/documenting/reporting/communication

Administrative activities.
Control of time sheets and HR requests
General office duties including booking staff holidays, arranging training with L&D and communicating team briefs.
Input and review of QA inspection data
Filing and control of inspection documents.

Customer service/complaints/quality/documenting/reporting/communication

Updating QA documentation upon request.
Populate the HSE folders with requested information and documents
Contractors / engineers permits to work
Recording and circulating meeting minutes
Collection and recording of internal product non-conformance reports

Customer service/complaints/quality/documenting/reporting/communication

The aspects described above are guidelines for general working. You will be expected to carry out additional miscellaneous duties as assigned; you may also be required to work in other departments or at other locations as per your terms and conditions.

Be self motivated and have the ability to make decisions on own initiative.
Be reliable and trustworthy.
Ability to communicate at all levels.

Do you match the job role then APPLY NOW

Apply now
Apply now

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