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£45000 - £48000 per annum
Wakefield
BRI-14723112021-BRH
Posted on November 23, 2021
Expires on January 18, 2022

About the role


Manufacturing Futures are working with a Leading manufacturer of Special Purpose Machinery

We are looking to appoint a hands on Service Manager (Reconditioning and Refurbishment) based in Wakefield.

Manager/technical/service/sales/development/special purpose machinery/site/inspection/recondition/refurbishment

Main Function:
Responsible for the efficient management, control and development of the Service activities.
This is working with Reconditioning and Refurbishment of special purpose machinery including Presses.

Main Duties:
Managing/Developing the Service Team, providing technical support, coaching, training and mentoring.
Responsible for all technical Management of the service team.
Working with the Sales Team to improve sales and profitability.
Overall responsibility for the enquiry-quote-order lifecycle for all service jobs.

Manager/technical/service/sales/development/special purpose machinery/site/inspection/recondition/refurbishment

Identifying and building relationships with the decision makers across the customer base.
Liaising with customers to ensure the correct technical solution is provided and customers problems are resolved.
Increasing market penetration and widening the customer base to increase sales and protect margins.
Researching market potential, identifying opportunities and developing both current and potentially new markets in line with the Companies growth strategy.

Manager/technical/service/sales/development/special purpose machinery/site/inspection/recondition/refurbishment

Preparation and presentation of realistic sales forecasts/targets on an annual basis.
Ensuring team members/service engineers portray a professional image in representation of the Company.
Reviewing customer supplied project specifications/drawings and using this information to prepare proposals, ensuring compliance with the customers requirements.
Playing a significant role in long-term business planning, including initiatives geared towards operational improvements.

Manager/technical/service/sales/development/special purpose machinery/site/inspection/recondition/refurbishment

Visiting customer sites to evaluate service requirements and gather all information required for the purpose of preparing proposals.
Actively supporting the companies Health & Safety, Quality and Environmental policies.
Maintaining a safe and efficient working environment for all staff.
Ensuring effective communication with other departments within the Group to facilitate rapid resolution of issues raised by customers.

Manager/technical/service/sales/development/special purpose machinery/site/inspection/recondition/refurbishment

Creating and maintaining Service Inspection Reports (if required, in customer specified format).
Implement through customer feedback a program of continuous improvement in service quality
Engaging with the Design Office to provide feedback on maintainability, manufacturability and design for service.
Conducting training sessions and providing on-the-job training to Service Engineers as required.

Manager/technical/service/sales/development/special purpose machinery/site/inspection/recondition/refurbishment

This is an exciting job opportunity to join a leader in the Manufacture of Special Purpose Machinery

If you have knowledge and skills around purpose built machinery and management experience then APPLY NOW

Apply now
Apply now






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