Our client are a technology business with a large R&D team who seek to appoint a Data Analyst. In this role you will work with multiple customers to ensure that the data they are receiving from their products (large quantities) is turned into usable and actionable information to be used within projects. As Data Analyst you need two main skillsets: 1) communication with customers, over the phone, email and occasionally text, and 2) you have a basic understanding of data management, processing and trouble shooting (you don’t need to be an electronics engineer or an IT specialist, but you do need a basic working knowledge of data acquisition and data analytics). In return our client offer excellent training, a great working environment, flexible working from home on a regular basis and the opportunity for progression.
Data Analyst – Role and Responsibilities – Data Acquisition, Data Analytics, Data Integrity, Customer Support
* Troubleshoot issues directly (where applicable) to resolve the availability of data gaps and maintain data availability and integrity
* Provide updates and reports on data project progress
* Manage service desk and associated task assignment and delivery
* Interfaces directly with customers and influence and negotiate on specific projects and objectives with internal / external stakeholders
* Keep data project plans and trackers up to date at all times with accurate information
Data Analyst – Skills and Abilities – Data Acquisition, Data Analytics, Data Integrity, Customer Support
* Good knowledge of data acquisition, availability and integrity
* Excellent communication and interpersonal skills
* Customer focus with previous experience of dealing with end user customers
* Strong IT skills (user on Microsoft products, not any programming)
Data Analyst, Data Acquisition, Data Analytics, Data Integrity, Customer Support
If this role appeals, please do apply now!